Remote Senior Account Manager - Growth & Retention Lead

Blacksmith Agency LLC; New York (NY); À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Base plus commission

Résumé du poste

Blacksmith Agency is a remote digital marketing agency specializing in paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager, you will own an established book of recurring clients, renewals, and expansion through upsells, with a seven-figure annual quota.

You will collaborate with strategists and delivery teams to present a single, clear voice to clients, maintain strong relationships, and demonstrate calm, clear communication with senior stakeholders while driving

Qualifications

• Agency account management experience in marketing, digital, creative or advertising
• Proven track record of retaining clients and upselling with measurable results
• Comfort carrying a quota and communicating with senior stakeholders

Responsabilités

• Retain across your book: manage relationships, renewals, and early warnings when an account drifts
• Upsells and expansion: identify next project within each client and close it
• Maintain a seven-figure annual quota across retention and upsells
• Collaborate with strategists and delivery teams to present one clear voice to the client

Connaissances

Account management

Client retention

Sales & upsell

Quota management

Communication

Description du poste

Blacksmith Agency is a remote digital marketing agency specializing in paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager, you will own an established book of recurring clients, renewals, and expansion through upsells, with a seven-figure annual quota.

You will collaborate with strategists and delivery teams to present a single, clear voice to clients, maintain strong relationships, and demonstrate calm, clear communication with senior stakeholders while driving