Strategic Field Operations Leader - Remote

Otsuka America Pharmaceutical Inc.; City of Albany (NY); Remote; USD 158,000 - 236,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401(k) match

Paid holidays and leave

Job summary

Otsuka America Pharmaceutical Inc. is seeking an Associate Director, Field Operations to ensure effective execution of sales strategies and operational processes across regions. This role supports enterprise-wide operations and may serve as interim EL for SBD as needed.

The position emphasizes field alignment, resource management, and cross-functional collaboration to drive efficiency, with a strong focus on compliance with PhRMA and company standards.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 10 years of pharmaceutical sales experience, with strong understanding of sales force operations and execution.
• Prior field leadership experience (1st/2nd line leadership, regional ops, or field-based support) preferred.
• Strong background in business operations, sales support and resource management within a commercial pharmaceutical organization.
• Ability to focus on priorities and resolve operational issues effectively.
• Excellent communication and collaboration skills across functions.

Responsibilities

• Field alignment across call plans, targets and omnichannel initiatives.
• Oversee speaker programs, coaching platforms, and SEP budgets.
• Coordinate regional meetings, Fast Starts and ELM with stakeholders.
• Resolve market access, tooling deployment (Veeva/CRM) and reporting system issues.
• Drive field effectiveness through coaching programs and learning initiatives.
• Ensure compliance with PhRMA Code and all OAPI standards.

Skills

Pharmaceutical sales

Sales leadership

Cross-functional collaboration

Strategic planning

Operational excellence

Education

Bachelor’s degree

MBA or advanced degree

Tools

Veeva CRM

Job description

Otsuka America Pharmaceutical Inc. is seeking an Associate Director, Field Operations to ensure effective execution of sales strategies and operational processes across regions. This role supports enterprise-wide operations and may serve as interim EL for SBD as needed.

The position emphasizes field alignment, resource management, and cross-functional collaboration to drive efficiency, with a strong focus on compliance with PhRMA and company standards.