Director of Field Operations - Remote Sales

Otsuka America Pharmaceutical Inc.; Madison (WI); Remote; USD 158,000 - 236,000; Full time

Job summary

Otsuka America Pharmaceutical Inc. is seeking an Associate Director, Field Operations to lead the execution of field sales strategies and operational processes across regions, ensuring alignment and efficiency while minimizing distractions.

This role may also support enterprise-wide operational initiatives and act as interim EL for SBD as needed. The position requires a strong track record in pharmaceutical sales leadership, ability to coordinate cross-functional teams, and a focus on compliance

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 10 years of pharmaceutical sales experience, with a strong understanding of sales force operations and execution.
• Prior experience in field leadership roles such as first or second line leadership, regional operational and customer strategy roles or other field-based support roles preferred.
• Strong background in business operations, sales support, and resource management within a commercial pharmaceutical organization.
• Ability to focus on priorities and resolve operational issues effectively.
• Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.

Responsibilities

• Field alignment across call plans, targets, and Omnichannel initiatives to enhance sales force impact.
• Oversees speaker programs, coaching platforms (e.g., FCRs), and SEP budgets to ensure alignment with business objectives.
• Plans and facilitates regional meetings, Fast Starts, and ELM by collaborating with stakeholders and ensuring resources are in place.
• Resolves challenges related to market access pull-through, tool deployment (e.g., Veeva/CRM), and reporting systems to provide seamless support for the field.
• Drives field effectiveness by coordinating coaching programs and addressing capability gaps through targeted learning initiatives.
• Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.

Skills

Leadership

Cross-functional collaboration

Strategic thinking

Communication

Education

Bachelor's degree

MBA or advanced degree preferred

Tools

Veeva CRM

Coaching platforms

Job description

Otsuka America Pharmaceutical Inc. is seeking an Associate Director, Field Operations to lead the execution of field sales strategies and operational processes across regions, ensuring alignment and efficiency while minimizing distractions.

This role may also support enterprise-wide operational initiatives and act as interim EL for SBD as needed. The position requires a strong track record in pharmaceutical sales leadership, ability to coordinate cross-functional teams, and a focus on compliance