Strategic Enterprise Tech Account Manager

Rippling; United States; Remote; USD 90,000 - 125,000; Full time

Benefits offered by this job

Equity

Benefits

Variable pay

Job summary

Rippling is seeking a vibrant Enterprise Customer Success Manager (internally titled: Technical Account Manager) to join our rapidly scaling team. You will serve as a strategic technical advisor for our largest and most complex customers, coordinating with product and engineering to drive rapid resolution of critical milestones.

This role emphasizes proactive guidance, open enrollment cycles, and renewal negotiations while building lasting relationships with a portfolio of about 20 accounts; a

Qualifications

• 4+ years in a technical, customer-facing role managing enterprise accounts.

Responsibilities

• Act as a trusted technical and strategic advisor across Rippling’s platform.

Skills

Technical Account Management

Customer Success

Account Management

HRIS

Payroll

Benefits Administration

IT Expertise

Job description

Rippling is seeking a vibrant Enterprise Customer Success Manager (internally titled: Technical Account Manager) to join our rapidly scaling team. You will serve as a strategic technical advisor for our largest and most complex customers, coordinating with product and engineering to drive rapid resolution of critical milestones.

This role emphasizes proactive guidance, open enrollment cycles, and renewal negotiations while building lasting relationships with a portfolio of about 20 accounts; a