Strategic Enterprise Account Manager – Growth & Retention

Rippling (Netherlands); San Francisco (CA); Hybrid; USD 210,000 - 220,000; Full time

Job summary

Rippling is seeking a self-driven Account Manager for our hybrid-remote US-based team. You will own relationships with customers, guide adoption of Rippling HR products, and drive renewal and expansion across your book.

You'll run a structured sales process, lead executive business reviews, negotiate renewals, and coordinate with cross-functional teams to deliver value and long-term revenue growth. The role requires 4+ years in SaaS account management, a proven quota track record, and strong

Qualifications

• 4+ years of SaaS account management, sales, or quota-carrying CS.
• Track record of meeting/exceeding quota via new product sales.
• Competitive, creative drive to win deals.
• Experience running sales discovery and demos.
• Proven in building long-term commercial relationships.
• Excellent communicator with strong interpersonal skills.
• Highly organized, self-motivated, detail-oriented.
• High integrity; long-term oriented.
• PEO or HCM experience a plus, not required.

Responsibilities

• Own relationship with assigned customers to drive adoption and expansion.
• Lead lifecycle events: go-live, renewals, business reviews.
• Navigate sales process with multiple stakeholders via remote meetings.
• Conduct needs discovery and present solutions-based proposals.
• Build pipeline for cross-sells, upgrades, and renewals.
• Collaborate with Technical Account Manager on account plans.
• Coordinate with cross-functional teams to ensure success.

Skills

SaaS account mgmt

Quota attainment

Discovery & demos

Relationship building

Strong communicator

Organizational skills

HR/PEO knowledge

Job description

Rippling is seeking a self-driven Account Manager for our hybrid-remote US-based team. You will own relationships with customers, guide adoption of Rippling HR products, and drive renewal and expansion across your book.

You'll run a structured sales process, lead executive business reviews, negotiate renewals, and coordinate with cross-functional teams to deliver value and long-term revenue growth. The role requires 4+ years in SaaS account management, a proven quota track record, and strong