Strategic Accounts Growth Leader

Rippling (Netherlands); Seattle (WA); On-site; USD 238,000 - 322,000; Full time

Benefits offered by this job

Equity

Job summary

Rippling is seeking a Manager of Strategic Account Management to lead a high‑performing team serving our top enterprise customers. You will mentor Account Managers, shape strategy, and drive adoption, retention, and revenue growth at scale.

You will partner with Product, Support, RevOps, and Customer Success to refine go‑to‑market playbooks and ensure executive‑level customer engagements. This role emphasizes leadership, data‑driven decisions, and long‑term customer value.

Qualifications

• 5+ years in SaaS leadership or enterprise account management.
• Proven track record of meeting/ exceeding quotas across retention and expansion.
• Strong coaching and leadership abilities with executive stakeholders.
• Experience navigating fast-paced, high-growth environments.
• Excellent communication and relationship-building with senior buyers.

Responsibilities

• Hire, coach, and scale the Strategic Accounts team.
• Provide 1:1s, pipeline reviews, and deal support to drive performance.
• Manage key metrics: adoption, retention, revenue growth.
• Lead executive sponsorship on renewals and expansions.
• Collaborate with Product, Support, RevOps, and Customer Success.
• Develop playbooks for renewals, expansions, and risk mitigation.
• Analyze data to forecast revenue and identify growth opportunities.

Skills

SaaS leadership

People management

Executive relationship management

Sales coaching

Cross-functional collaboration

Job description

Rippling is seeking a Manager of Strategic Account Management to lead a high‑performing team serving our top enterprise customers. You will mentor Account Managers, shape strategy, and drive adoption, retention, and revenue growth at scale.

You will partner with Product, Support, RevOps, and Customer Success to refine go‑to‑market playbooks and ensure executive‑level customer engagements. This role emphasizes leadership, data‑driven decisions, and long‑term customer value.