Strategic Account Executive - Growth & Retention (Equity)

Rippling; Chicago (IL); On-site; USD 210,000 - 290,000; Full time

Job summary

Rippling, a leader in unified HR, IT, and finance platforms, seeks an Account Manager- Strategic Accounts to drive growth and retention for our largest customers. Based in major markets, you will champion customer needs and coordinate with cross-functional teams to secure long-term commitments.

Ideal candidates bring 7-10+ years in SaaS account management, a proven track record in renewals and upgrades, and a strong capability to run discovery, demos, and structured sales processes.

Qualifications

• 7-10+ years of SaaS account management or quota-carrying customer success.
• Proven ability to drive growth and retention with large strategic accounts.
• Experience running discovery, demos, and structured sales processes.

Responsibilities

• Drive growth and retention for your book of Rippling's largest and most strategic accounts.
• Proactively engage customers during go-live, renewals, executive reviews, and renewals.
• Negotiate procurement and contract execution while aligning with company objectives.
• Build account plans and coordinate with cross-functional teams to ensure long-term success.
• Develop knowledge of Rippling products and advocate for customer needs across leadership.

Skills

SaaS account management

Quota carrying

Sales process

Renewals

Demos

Job description

Rippling, a leader in unified HR, IT, and finance platforms, seeks an Account Manager- Strategic Accounts to drive growth and retention for our largest customers. Based in major markets, you will champion customer needs and coordinate with cross-functional teams to secure long-term commitments.

Ideal candidates bring 7-10+ years in SaaS account management, a proven track record in renewals and upgrades, and a strong capability to run discovery, demos, and structured sales processes.