Strategic Enterprise AI Success Manager

Anthropic Limited; Seattle (WA); Sur place; USD 120 000 - 190 000; Plein temps

Résumé du poste

Anthropic Limited is seeking an Enterprise Customer Success Manager to lead AI adoption for one of our largest tech accounts. You will act as a strategic partner, guiding the customer through Claude, Claude Code, and related surface areas while aligning outcomes with their business goals.

You will work with a global team to scale usage, optimize models, and maximize ROI, balancing customer value with Anthropic's responsible AI principles.

Qualifications

• Experience delivering product value to large enterprise clients.
• Strong communication and stakeholder management across multiple business units.
• Ability to translate business goals into technical requirements for AI systems.

Responsabilités

• Drive adoption of Claude capabilities for an enterprise account.
• Build trusted relationships with executives and technical leaders.
• Develop strategic plans aligning AI initiatives with customer objectives and ROI.

Connaissances

Customer Success

Enterprise Accounts

Strategic Partnerships

Technical Acumen

Outils

CRM tools

Description du poste

Anthropic Limited is seeking an Enterprise Customer Success Manager to lead AI adoption for one of our largest tech accounts. You will act as a strategic partner, guiding the customer through Claude, Claude Code, and related surface areas while aligning outcomes with their business goals.

You will work with a global team to scale usage, optimize models, and maximize ROI, balancing customer value with Anthropic's responsible AI principles.