Store Team Lead & Brand Experience Champion

URBN Urban Outfitters, Inc.; Boston (MA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discount

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Boston store to support the management team in supervising daily operations, driving sales, and delivering an engaging, brand-forward customer experience.

You will lead team members, participate in omni-channel processes, and help maintain visual standards while working flexible hours, including nights and weekends. This role emphasizes leadership, teamwork, and exceptional service, with a focus on developing staff and ensuring store

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends and holidays.
• Eagerness to learn and grow.

Responsibilities

• Collaborate with management to supervise store operations and inspire the team.
• Create selling initiatives and elevate customer experience through service, styling, and outfitting.
• Deliver an omni-channel shopping experience using store systems and applications.
• Support store leadership in daily operations, inventory, and visual standards.
• Facilitate effective communication and daily team meetings.

Skills

Leadership

Teamwork

Customer service

Flexibility

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Boston store to support the management team in supervising daily operations, driving sales, and delivering an engaging, brand-forward customer experience.

You will lead team members, participate in omni-channel processes, and help maintain visual standards while working flexible hours, including nights and weekends. This role emphasizes leadership, teamwork, and exceptional service, with a focus on developing staff and ensuring store