Jobs in Boston

Reports to: Senior Regional Sales Manager

FLSA Class: Exempt

Takara Bio USA (TBUSA) empowers life science discovery. We bring innovation and inspiration to every scientist—promoting discoveries that improve health and the environment. We hold values that all employees and prospective candidates should demonstrate: Innovation, Teamwork, Integrity, Respect, Growth, Diversity and Quality. We value helping employees develop their skills and you will be part of this journey!

At Takara Bio, we know that every experimental decision has an impact. Choices matter, from design to data analysis. We create best‑in‑class products that get the job done. In your hands, what do those research reagents and kits create? Something powerful: knowledge, understanding, and—often—hope! Together we can improve the human condition through biotechnology…and That’s Good Science!

The Account Manager II is responsible for achieving revenue targets by managing and growing a defined set of strategic customer accounts within the designated territory. This role emphasizes long‑term relationship development, expanding and identifying new opportunities in existing accounts, and value‑based selling across a broad portfolio of products. Building on previous sales experience, the candidate demonstrates a high level of scientific fluency, business acumen, and customer insight to deliver customized solutions that meet customer needs. The individual works collaboratively across internal teams to deliver a seamless customer experience and maximize account potential.

The role is remote‑based and requires maintaining residency within the identified ideal location(s) of the region. Approximately 50% travel, including overnight, may be required.

In this role, you will be responsible for achieving sales revenue targets in the territory of Boston (Longwood Medical Area, Seaport, Waltham and Watertown, MA). The ideal candidate will reside close to the Boston territory and have intimate knowledge of the key academic, research institute and hospital accounts in the area. You will demonstrate a creative approach to drive results and build customer relationships with a lasting impact.

• Demonstrate ongoing success in achieving sales targets by managing a portfolio of customer accounts with a focus on expanding relationships, increasing product adoption, and driving revenue growth across assigned accounts.
• Employ sound tactical plans to manage day‑to‑day activities towards long‑term sales success.
• Maintain an advanced level of product and marketplace knowledge. Communicate complex scientific concepts clearly and effectively, adapting messaging for both technical and non‑technical audiences.
• Apply consultative selling techniques and sales strategies to identify, advance, and close opportunities. Identify new opportunities within existing accounts, such as upselling and cross‑selling products, to drive sales growth and account retention. Seek constant improvement in advancing opportunities to close.
• Analyze sales data to identify sales trends and interpret the impact of tactical plans on sales results. Leverage insights to drive decision‑making, prioritizing high‑impact activities.
• Efficiently use CRM tools to build and execute account plans, manage pipeline activities, and document all customer interactions, ensuring full visibility and alignment across internal stakeholders. Create reports and dashboards to measure tactical plans.
• Collaborate cross‑functionally with internal partners to enhance messaging. Appraise product messaging and communicate alternative approaches.
• Appraise customer feedback and deliver analysis of customer experience to internal partners.
• Provide timely, proactive communication and follow‑up to customers, ensuring a consistently high level of service and responsiveness.
• Apply advanced problem‑solving and critical‑thinking skills to overcome customer objections, navigate competitive environments, and support complex decision‑making processes.
• Contribute to team development by mentoring new account managers, sharing best practices, and supporting onboarding efforts with a focus on technical knowledge and sales processes.
• This position does not have supervisory responsibilities.

• BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life‑science discipline.
• 2–4 years of successful sales or account management experience in the life‑science tools industry is required.
• 2–4 years of hands‑on laboratory experience in molecular or cell biology is required.
• Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets.
• Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
• Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
• Exceptional interpersonal, organizational, and problem‑solving skills.
• Demonstrated experience using CRM systems (e.g., Salesforce.com) to manage account plans, pipelines, and customer engagement.
• Must maintain a valid driver’s license, auto insurance, and a satisfactory driving record.
• Self‑driven and accountable, with the ability to work independently and in collaboration with cross‑functional teams in a remote environment.

Takara Bio USA, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

Please note this job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The U.S. base salary range for this full‑time position, expected to be located in or near Boston, MA, is $105,000–$120,000 USD. This range may be modified at any time at our sole discretion. This base salary does not include additional bonus compensation and benefits. Learn more about benefits at https://www.takarabio.com/about/careers/company-benefits. Individual compensation packages are based on factors unique to each candidate, including job‑related skills, training, experience, qualifications, work location, and market conditions.