Store Ops & HR Admin Associate

Macy's; Waldorf (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Health benefits

Job summary

Macy’s is seeking an Administrative Support Team (AST) Colleague to keep the store behind‑the‑scenes running smoothly. You will manage the Store Management Office, handle administrative tasks, and coordinate HR processes for onboarding and training.

You’ll serve as a liaison for HR matters, balance the vault, prepare reports, and support maintenance requests, while ensuring accurate communications and a well‑organized environment for colleagues and leaders.

Qualifications

• 1-2 years related experience required.
• Must be able to read and understand employment policies and safety rules in English.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Support daily store operations by maintaining an organized Store Management Office and handling administrative functions.
• Coordinate onboarding, HR-related matters, and training sessions for new hires.
• Balance vault, distribute reports, and support maintenance requests as part of the role.
• Assist with scheduling and cash office operations to help store leadership focus on customers.
• Maintain store recognition programs and communicate with colleagues and leadership.

Skills

Flexibility

Customer service

Communication

Teamwork

Tech savvy

Experience

Tools

Cash register

Job description

Macy’s is seeking an Administrative Support Team (AST) Colleague to keep the store behind‑the‑scenes running smoothly. You will manage the Store Management Office, handle administrative tasks, and coordinate HR processes for onboarding and training.

You’ll serve as a liaison for HR matters, balance the vault, prepare reports, and support maintenance requests, while ensuring accurate communications and a well‑organized environment for colleagues and leaders.