Store Manager: Retail Leadership & KPI Driver

Michaels; Mebane (NC); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels in Mebane, NC is seeking an experienced Store Manager to lead a diverse team and deliver an outstanding customer experience. You will drive sales, plan workload activities, and ensure brand promises are executed while maintaining budgeted results.

The role emphasizes coaching staff, performance management, and adherence to SOPs, with non-managerial tasks kept to a minimum. Nights and weekends required.

Qualifications

• 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store, ensuring SOPs and company policies are followed.
• Deliver sales and KPI targets while coaching the team to meet objectives.
• Hire, train, observe and coach staff; manage performance and development.
• Serve as Manager on Duty and ensure cross-training across departments.

Skills

Retail leadership

Customer service

Job description

Michaels in Mebane, NC is seeking an experienced Store Manager to lead a diverse team and deliver an outstanding customer experience. You will drive sales, plan workload activities, and ensure brand promises are executed while maintaining budgeted results.

The role emphasizes coaching staff, performance management, and adherence to SOPs, with non-managerial tasks kept to a minimum. Nights and weekends required.