Store Leader: Drive Sales, Lead Teams & Experience

Michaels; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, vision coverage

Employee discounts

Job summary

Michaels Stores in Raleigh, NC is seeking a Store Manager to lead daily operations, drive sales and oversee a diverse team. You will ensure customer brand promises are delivered, manage budgets, and uphold SOPs across all departments.

This role emphasizes leadership, accountability, and delivering an exceptional shopping experience. Ideal candidates bring extensive retail leadership experience, the ability to coach and develop staff, and a proven track record of achieving KPI targets while

Qualifications

• 5+ years of retail experience with inventory management, merchandising and customer service excellence.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store, ensuring SOPs and company programs are followed.
• Deliver sales and KPI targets; manage store team to achieve objectives.
• Lead the execution of the customer brand promises and shrink/safety programs.
• Hire, train, coach and develop Team Members; manage performance and discipline as needed.
• Maintain cross-training across store departments and ensure staff readiness.

Skills

Team leadership

Inventory management

Customer service

Performance management

Job description

Michaels Stores in Raleigh, NC is seeking a Store Manager to lead daily operations, drive sales and oversee a diverse team. You will ensure customer brand promises are delivered, manage budgets, and uphold SOPs across all departments.

This role emphasizes leadership, accountability, and delivering an exceptional shopping experience. Ideal candidates bring extensive retail leadership experience, the ability to coach and develop staff, and a proven track record of achieving KPI targets while