Store Manager: Lead, Coach & VIP Perks

Aesop; New York (NY); Sur place; USD 46 000 - 51 000; Plein temps

Avantages offerts par ce poste

Hourly pay range

Monthly incentive program

Paid time off

Perks access to L’Oréal shop

Learning & development opportunities

Employee resource groups

Wellness programs

Résumé du poste

Aēsop is seeking a Store Manager in New York to lead a high-performing store team, champion exceptional customer experiences, and drive sales in a dynamic retail environment. You will coach staff, develop talent, and collaborate with cross-functional partners to execute campaigns and maintain brand standards.

The role requires on-site presence with a Tuesday–Saturday schedule, a strong commercial mindset, and the ability to manage daily operations while upholding Aēsop's five-senses customer

Qualifications

• 4+ years of experience leading and motivating a team in a customer/sales-focused retail or hospitality environment.
• Excellent commercial acumen with ability to drive sales targets and KPIs.
• Strong coaching and communication skills with ability to develop teams and deliver feedback.

Responsabilités

• Drive Performance & Growth: define quarterly goals, manage commercial plans, lead daily briefings, and drive KPI performance.
• Develop Talent: spend majority of time on the shop floor, coach, and build succession plans.
• Lead Customer Experience: model excellence, analyze customer feedback, and coordinate with Marketing/VM to execute initiatives.
• Select & Onboard: participate in recruiting Retail Consultants and manage induction/probation.
• Manage Operations: ensure efficient store operations and uphold retail standards.

Description du poste

Aēsop is seeking a Store Manager in New York to lead a high-performing store team, champion exceptional customer experiences, and drive sales in a dynamic retail environment. You will coach staff, develop talent, and collaborate with cross-functional partners to execute campaigns and maintain brand standards.

The role requires on-site presence with a Tuesday–Saturday schedule, a strong commercial mindset, and the ability to manage daily operations while upholding Aēsop's five-senses customer