Store Manager: Lead a High-Performance Retail Team

Aesop; Los Angeles (CA); In loco; USD 50.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly Incentive Program

Vacation / PTO

VIP Access to L’Oréal Internal Shop

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Descrizione del lavoro

Aēsop is seeking a Store Manager in Los Angeles to lead a high‑performing team and deliver exceptional customer experiences. The role requires a customer‑driven leader who can drive sales, coach staff, and maintain the premium in‑store environment.

You will spend most of your time on the shop floor, training and guiding Retail Consultants, while collaborating with the Retail Business Manager to achieve store targets and growth.

Competenze

• Proven 4+ years of experience leading and motivating a team in a customer and sales‑focused retail or hospitality environment.
• Excellent commercial acumen, with the ability to define, role model, and monitor behaviors that achieve sales targets and KPIs.
• Accomplished at coaching, providing feedback, and building teams that drive both employee and customer retention.
• Work 80% of your time on the shop floor, observing and coaching your team.
• On-site full time with a Tuesday–Saturday schedule, including opening and closing shifts.

Mansioni

• Drive Performance & Growth: define and communicate SMART quarterly goals, manage monthly commercial plans, run daily briefings, and drive KPI performance.
• Develop Talent: monitor performance, coach, and plan for growth and retention, with strong training and feedback loops.
• Lead Customer Experience: ensure top‑level customer experience, analyze feedback, and coordinate with Marketing/VM to execute initiatives.
• Select & Onboard: participate in recruiting Retail Consultants and approve inductions.
• Manage Operations: uphold retail standards, groomings, and in‑store experience.

Conoscenze

Leadership

Coaching

Sales target focus

Customer experience

Team management

Descrizione del lavoro

Aēsop is seeking a Store Manager in Los Angeles to lead a high‑performing team and deliver exceptional customer experiences. The role requires a customer‑driven leader who can drive sales, coach staff, and maintain the premium in‑store environment.

You will spend most of your time on the shop floor, training and guiding Retail Consultants, while collaborating with the Retail Business Manager to achieve store targets and growth.