Store Manager - Luxury Beauty Experience Leader

L'Oréal; New York (NY); On-site; USD 46,000 - 51,000; Full time

Benefits offered by this job

Hourly wage

Monthly incentive program

Vacation time

Company perks access

Learning & development opportunities

Job summary

Aesop, part of the L'Oréal Groupe, is seeking a Store Manager in New York to lead a high-performing team in a dynamic retail environment. You will drive sales performance, coach staff, and uphold Aesop's distinctive customer experience and store standards.

Responsibilities include on-floor leadership, talent development, and collaboration with cross-functional teams to implement campaigns and product launches.

Qualifications

• Proven 4+ years of experience leading and motivating a team in a customer- and sales-focused retail or hospitality environment.
• Excellent commercial acumen with ability to set, model, and monitor behaviors that achieve sales targets and KPIs.
• Natural ability to lead the art of selling through exceptional conversations and cross-category sales.

Responsibilities

• Drive Performance & Growth: define SMART quarterly goals, manage monthly commercial plans, align priorities, and drive KPI performance.
• Develop Talent: spend 80% of time on shop floor coaching and partner on talent development and succession.
• Lead Customer Experience: model excellence, analyze customer feedback, and enhance in-store experience.
• Select & Onboard: participate in recruitment and onboarding of Retail Consultants.
• Manage Operations: ensure efficient store operations and uphold retail standards.

Skills

Leadership

Sales acumen

Coaching

Communication

Job description

Aesop, part of the L'Oréal Groupe, is seeking a Store Manager in New York to lead a high-performing team in a dynamic retail environment. You will drive sales performance, coach staff, and uphold Aesop's distinctive customer experience and store standards.

Responsibilities include on-floor leadership, talent development, and collaboration with cross-functional teams to implement campaigns and product launches.