Spa Front Desk Concierge | Guest Care & Luxury Service

osw; Honolulu (HI); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Mandara Spa is seeking a Concierge to participate in and monitor front of house operations, ensuring guests are met, welcomed, and offered a full range of information and homecare services. Attention to front-line guest service excellence standards is essential.

Qualified candidates will have customer-facing experience, strong phone etiquette, and the ability to operate basic office equipment. POS experience (Book4Time) and Windows proficiency are a plus.

Competenze

• High school diploma or equivalent is required.
• Experience answering phones in a customer-oriented environment.
• POS experience (Book4Time) is desirable.
• Computer literate with good typing skills and ability to use basic office equipment.

Mansioni

• Greet and assist guests at the front of house, ensuring a warm welcome.
• Provide information and homecare services, upholding front-line service standards.

Conoscenze

Phone etiquette

Customer service

Team player

Professional appearance

Effective communication

Self-motivated

Flexible and cooperative

Windows proficient

Book4Time POS experience

Formazione

High school diploma or equivalent

Strumenti

Book4Time POS

Windows

Descrizione del lavoro

Mandara Spa is seeking a Concierge to participate in and monitor front of house operations, ensuring guests are met, welcomed, and offered a full range of information and homecare services. Attention to front-line guest service excellence standards is essential.

Qualified candidates will have customer-facing experience, strong phone etiquette, and the ability to operate basic office equipment. POS experience (Book4Time) and Windows proficiency are a plus.