Spa Front Desk Concierge — Guest Experience

Montage International; Big Sky (MT); On-site; USD 30,000 - 42,000; Full time

Job summary

Montage International is seeking a Spa Desk Agent to warmly greet guests, manage check-ins/outs, and handle reservations for the spa. The role includes promoting retail items and contributing to revenue while upholding the brand's dedication to exceptional service.

The ideal candidate has 2–3 years of customer service in hotel or spa settings, basic math for billing, and strong English communication. A high school diploma is required; a bachelor’s degree is preferred.

Qualifications

• Greeting and assisting spa guests with check-in/out and reservations.

Responsibilities

• Greet guests and coordinate spa requests with accuracy and courtesy.
• Provide services to guests in a timely and courteous manner.
• Support daily spa operations and teamwork to ensure guest satisfaction.

Skills

Customer service

English fluency

Spa knowledge

Billing skills

Office software

Front desk experience

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

MS Office Suite

Job description

Montage International is seeking a Spa Desk Agent to warmly greet guests, manage check-ins/outs, and handle reservations for the spa. The role includes promoting retail items and contributing to revenue while upholding the brand's dedication to exceptional service.

The ideal candidate has 2–3 years of customer service in hotel or spa settings, basic math for billing, and strong English communication. A high school diploma is required; a bachelor’s degree is preferred.