SMB Account Manager — Renewals & Growth

Procore; Carpinteria (CA); On-site; USD 92,000 - 127,000; Full time

Benefits offered by this job

Equity compensation

Bonus incentive compensation

Job summary

Procore is seeking an SMB Account Manager, Owners, to serve as the main contact for existing SMB accounts and maximize renewals and expansion, collaborating with Customer Success and other Sales members to grow revenue.

This position can be based in Carpinteria, CA, Austin, TX, or Tampa, FL, with immediate start. You will manage leads, forecasts, and expansions while building trusted customer relationships across teams.

Qualifications

• BA/BS or equivalent experience preferred.
• 2+ years of demonstrated successful software sales, preferably B2B.
• Experience using a consultative, solution-based sales methodology.
• Proven record of success in an inside sales-based selling model.
• Ability and resilience to work in a fast-paced sales environment.
• Ability to develop trusted relationships.
• Post-sale revenue expansion experience preferred.
• Proficiency with Google Workspace, Slack, and online collaboration tools.
• Experience with CRM and opportunity management systems, preferably Salesforce.com.
• Proven ability to develop and manage pipeline and forecasting.

Responsibilities

• Timely follow-up and qualification of new prospects from marketing or Customer Success leads.
• Manage and maintain accurate leads, opportunities, and account information in Salesforce.
• Develop and execute prospecting plans for territory development to establish rapport.
• Network and research accounts, identify key players, generate interest, and obtain business requirements.
• Maintain accurate forecasts; provide sales management with reports on activities.
• Upgrade and expand product offerings to current SMB clients in your book.
• Pursue and increase knowledge of key competitors to communicate value.
• Achieve or exceed monthly and quarterly targets.
• Obtain repeat business, referrals, and references from customers.

Skills

Consultative selling

Relationship building

Forecasting

Prospecting

Territory development

Education

Bachelor's degree

Tools

Salesforce.com

Google Workspace

Slack

Job description

Procore is seeking an SMB Account Manager, Owners, to serve as the main contact for existing SMB accounts and maximize renewals and expansion, collaborating with Customer Success and other Sales members to grow revenue.

This position can be based in Carpinteria, CA, Austin, TX, or Tampa, FL, with immediate start. You will manage leads, forecasts, and expansions while building trusted customer relationships across teams.