Sleep Expert | Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Glenview (KY); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm in the United States is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to their dream mattresses. You will use digital tools and support a seamless omnichannel experience to put the customer at the center.

The role emphasizes building relationships, sharing product knowledge, and achieving sales KPIs while upholding company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in the United States is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to their dream mattresses. You will use digital tools and support a seamless omnichannel experience to put the customer at the center.

The role emphasizes building relationships, sharing product knowledge, and achieving sales KPIs while upholding company values.