Sleep Expert — Uncapped Commissions & 401k Match

Mattress Firm; Beaverton (OR); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience as trusted sleep authorities. You will guide customers to dream mattresses using digital tools and omni-channel support, creating an engaging environment centered on the customer.

The role emphasizes expert product knowledge, relationship building, and delivery of sales KPIs, with uncapped commission options and opportunities for growth within a diverse team.

Qualifications

• Customer service oriented and able to build relationships with customers.
• Strong sales focus with ability to meet KPIs.
• In-depth product knowledge to advise customers.

Responsibilities

• Create an environment where the customer is at the center.
• Provide product knowledge and act as sleep expert.
• Drive sales performance while aligning with company initiatives.
• Maintain relationships after purchase and handle delivery reminders.
• Be aware of competitors and market offerings.
• Leverage social media to enhance brand awareness and sales.
• Assist with physical tasks as needed (lift 50+ pounds).

Skills

Customer service

Sales

Product knowledge

Social media

KPI tracking

Relationship building

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience as trusted sleep authorities. You will guide customers to dream mattresses using digital tools and omni-channel support, creating an engaging environment centered on the customer.

The role emphasizes expert product knowledge, relationship building, and delivery of sales KPIs, with uncapped commission options and opportunities for growth within a diverse team.