Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Denton (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on Mattress Firm睡眠製

Medical, dental, vision plans

Mental health and life resources

Job summary

Mattress Firm, Inc. is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support a seamless omnichannel environment and place the customer at the center of every interaction.

The role emphasizes relationships, product knowledge, and driving sales, with uncapped commissions and a 401(k) match, while supporting company initiatives and delivering excellent service to customers.

Qualifications

• Experience in retail or customer-facing roles.
• Ability to lift 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Product knowledge

Sales ability

Customer relationships

Job description

Mattress Firm, Inc. is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support a seamless omnichannel environment and place the customer at the center of every interaction.

The role emphasizes relationships, product knowledge, and driving sales, with uncapped commissions and a 401(k) match, while supporting company initiatives and delivering excellent service to customers.