Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Nicoma Park (OK); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and 
to

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠を

Job summary

Mattress Firm in the United States is seeking a Sleep Expert to elevate the in-store experience by being a knowledgeable sleep authority and guiding customers to the right mattress. You will use digital tools and support an omnichannel experience that puts the customer first.

This role focuses on building relationships, sharing product knowledge, and achieving sales KPIs while upholding the brand's values. Ability to lift 50+ pounds is required; strong communication is essential.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in the United States is seeking a Sleep Expert to elevate the in-store experience by being a knowledgeable sleep authority and guiding customers to the right mattress. You will use digital tools and support an omnichannel experience that puts the customer first.

This role focuses on building relationships, sharing product knowledge, and achieving sales KPIs while upholding the brand's values. Ability to lift 50+ pounds is required; strong communication is essential.