Sleep Expert - Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Guy (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on mattresses and睡眠

Job summary

Mattress Firm, Inc. seeks a Sleep Expert to elevate the in-store experience, acting as a trusted sleep authority and offering best-in-class products. You will leverage digital tools and ensure a seamless omnichannel environment centered on the customer, building relationships and driving sales.

The role emphasizes product knowledge, customer service, and strong performance against KPIs, with uncapped commissions and a 401(k) match included as part of the benefits package.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. seeks a Sleep Expert to elevate the in-store experience, acting as a trusted sleep authority and offering best-in-class products. You will leverage digital tools and ensure a seamless omnichannel environment centered on the customer, building relationships and driving sales.

The role emphasizes product knowledge, customer service, and strong performance against KPIs, with uncapped commissions and a 401(k) match included as part of the benefits package.