Sleep Expert | Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Avon (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Career growth programs

401(k) match

Mental health resources

Medical/Dental/Vision plans

On-demand pay

Base pay / uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store shopping experience by acting as a trusted sleep authority. You will use digital tools to support an omnichannel approach and help customers find the right mattress for better sleep.

The role emphasizes customer relationships, product knowledge, and meeting sales KPIs within a dynamic retail environment. The position offers base pay or uncapped commission, with extensive training and opportunities for career growth.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store shopping experience by acting as a trusted sleep authority. You will use digital tools to support an omnichannel approach and help customers find the right mattress for better sleep.

The role emphasizes customer relationships, product knowledge, and meeting sales KPIs within a dynamic retail environment. The position offers base pay or uncapped commission, with extensive training and opportunities for career growth.