Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Rockwell (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and視ion

Vision plans

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools and support a seamless omnichannel experience to create an engaging environment where the customer is at the center.

You will build relationships, provide product knowledge, and drive sales performance while aligning with company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools and support a seamless omnichannel experience to create an engaging environment where the customer is at the center.

You will build relationships, provide product knowledge, and drive sales performance while aligning with company values.