Sleep Expert: Uncapped Commissions & 401k Match

Mattress Firm, Inc.; Lancaster (OH); On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical, dental, prescription, and vis

Employee discounts on Mattress Firm睡眠品

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will utilize digital tools, participate in omnichannel selling programs, and deliver best-in-class service with a customer-centered approach.

The role emphasizes relationship-building, product knowledge, and achieving personal sales KPIs, with opportunities for growth and performance-based rewards.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will utilize digital tools, participate in omnichannel selling programs, and deliver best-in-class service with a customer-centered approach.

The role emphasizes relationship-building, product knowledge, and achieving personal sales KPIs, with opportunities for growth and performance-based rewards.