Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Avon (OH); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts on sleep products

Descripción de la vacante

Mattress Firm is seeking a Sleep Expert to elevate the customer's in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will assist customers, build strong relationships, and drive sales through Mattress Firm selling programs with digital tools to support a seamless omnichannel experience.

The role emphasizes helping customers find the right mattress and maintaining relationships post-purchase while aligning with company values.

Responsabilidades

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Descripción del empleo

Mattress Firm is seeking a Sleep Expert to elevate the customer's in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will assist customers, build strong relationships, and drive sales through Mattress Firm selling programs with digital tools to support a seamless omnichannel experience.

The role emphasizes helping customers find the right mattress and maintaining relationships post-purchase while aligning with company values.