Shift Manager

Operation Falafel; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Training & development

Flexible scheduling

Competitive compensation

Career advancement opportunities

Career Advancement Opportunities

Job summary

A Mediterranean Street Food restaurant in New York City is seeking an experienced Shift Supervisor to lead its stall at Shaver Hall. The role involves training employees, providing exceptional customer service, and maintaining inventory levels. The ideal candidate must possess strong communication skills, a food handler's certificate, and a high school diploma. This position offers competitive compensation and an opportunity for advancement within a fast-growing company.

Qualifications

• High school diploma or GED is required.
• Previous food service experience is preferred.
• Food handler's certificate is necessary.
• Strong leadership and communication abilities.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Excellent management and leadership skills

Strong communication and problem-solving skills

Ability to remain calm and thrive under pressure

Problem solving

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

ZaZu Mediterranean Street Food, the next Chipotle of Mediterranean Food, is opening its second restaurant in New York City. We are looking for experienced Shift Supervisors who will lead our stall at Shaver Hall. We have over 12 stores openings planned in the next two years.

We are seeking an experienced Shift Manager to join our team!

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills
• Food handler's certificate