Shift Manager

Harvest Wake Llc; Chapel Hill (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Harvest Wake Llc is seeking an experienced Shift Manager to oversee restaurant operations during a shift. You will create schedules, supervise staff, and assign duties to ensure smooth service. The ideal candidate is a strong leader with restaurant experience.

The role emphasizes team leadership, customer service excellence, and adherence to health and safety regulations to maintain productivity and quality across shifts.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiarity with MS Office, restaurant management software, and POS software.
• Ability to stay calm and thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving abilities.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Customer service

Communication

Problem solving

Team supervision

Education

High school diploma/GED

Tools

MS Office

POS software

Job description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills