Shift Manager: Lead Team, Deliver Great Service

Operation Falafel; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Training & development

Flexible scheduling

Competitive compensation

Career advancement opportunities

Job summary

A Mediterranean Street Food restaurant in New York City is seeking an experienced Shift Supervisor to lead its stall at Shaver Hall. The role involves training employees, providing exceptional customer service, and maintaining inventory levels. The ideal candidate must possess strong communication skills, a food handler's certificate, and a high school diploma. This position offers competitive compensation and an opportunity for advancement within a fast-growing company.

Qualifications

• High school diploma or GED is required.
• Previous food service experience is preferred.
• Food handler's certificate is necessary.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Excellent management and leadership skills

Strong communication and problem-solving skills

Ability to remain calm and thrive under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

A Mediterranean Street Food restaurant in New York City is seeking an experienced Shift Supervisor to lead its stall at Shaver Hall. The role involves training employees, providing exceptional customer service, and maintaining inventory levels. The ideal candidate must possess strong communication skills, a food handler's certificate, and a high school diploma. This position offers competitive compensation and an opportunity for advancement within a fast-growing company.