Shift Manager

MARCOS PIZZA LLC; Miami Gardens (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Employee discounts

Job summary

Marcos Pizza LLC in Miami Gardens, FL is seeking an experienced Shift Manager to oversee restaurant operations during each shift. You will create schedules, supervise staff, assign duties, and ensure smooth service.

The ideal candidate has strong leadership and a background in restaurant operations. This role focuses on delivering excellent customer service, maintaining health and safety standards, and reporting performance to upper management.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiarity with Microsoft Office, restaurant management software, and POS systems.
• Ability to remain calm and Thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Communication

Problem-solving

Thrives under pressure

Education

High school diploma / GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• Employee discounts
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills