Shift Manager

W & M Dawgs LLC; Gulf Shores (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Career Advancement Opportunities

Job summary

A local restaurant in Gulf Shores is seeking an experienced Shift Manager to oversee operational performance during shifts. Responsibilities include creating employee schedules, supervising staff, and ensuring customer satisfaction. The ideal candidate will have strong leadership skills and prior experience in the food service industry. Competitive compensation and benefits are offered.

Qualifications

• Strong leadership skills with prior restaurant experience.
• Ability to remain calm under pressure.
• Excellent communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Provide sales and productivity reports to upper management.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills