Shift Manager

Thegreatgreekgrill; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Competitive Compensation

Career Advancement Opportunities

Job summary

A local Mediterranean restaurant in New York is seeking an experienced Shift Manager to oversee operational performance during shifts. Responsibilities include managing staff, creating schedules, and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills and previous restaurant experience. This role requires adherence to health and safety regulations and managing inventory effectively. Opportunities for advancement are available.

Qualifications

• Prior experience in food service is preferred.
• Ability to manage under pressure and keep calm.
• Strong communication and leadership capabilities.

Responsibilities

• Train and manage employees while assigning duties.
• Lead the team to provide excellent customer service.
• Resolve any customer complaints with tact and grace.
• Maintain health and safety compliance.
• Report on sales and productivity to management.
• Ensure adequate inventory and restock as needed.
• Cover shifts for absent employees.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

The Great Greek was founded by two third‑generation restauranteurs with more than 30 years in the food and hospitality business. Our restaurant continues that tradition with authentic Mediterranean hospitality. We are seeking an experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift, create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem‑solving skills