Shift Manager

The Great Greek - Maple Grove; Maple Grove (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free food

Snacks

Paid time off

Employee discounts

Flexible schedule

Competitive compensation

Career advancement opportunities

Job summary

The Great Greek - Maple Grove is seeking a seasoned Shift Manager to oversee restaurant operations during shifts. You will schedule staff, supervise crew, and assign duties to ensure smooth service. Candidates with restaurant leadership experience and a hands-on approach thrive here.

Join a fast-paced environment with growth opportunities and a commitment to guest satisfaction and safety. Competitive compensation, benefits, and flexible scheduling are offered in a community-focused team.

Qualifications

• High school diploma or GED required.
• Prior food service or restaurant experience preferred.
• Proficient with Microsoft Office and restaurant management/POS software.
• Able to stay calm and perform under pressure.
• Strong leadership and communication skills.
• Excellent problem-solving and interpersonal abilities.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels, reorder and restock when necessary.
• Cover shifts of absent employees.

Skills

Leadership

Communication

Problem-solving

Customer service

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits & Perks

• Free food & snacks
• Paid time off
• Employee discounts
• Flexible schedule
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you’ll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills