Shift Leader: Restaurant Ops & Guest Experience

Pollo Campero; Lawrenceville (GA); On-site; USD 20,457 - 29,136; Full time

Job summary

Pollo Campero is seeking a Shift Manager in Lawrenceville, Georgia. This role is crucial for training and developing the crew while ensuring exceptional customer experiences. Responsibilities include planning shifts, leading teams, resolving operational issues, and maintaining high hygiene and safety standards. Candidates need a high school diploma, at least 1 year of relevant experience, and must be bilingual in English and Spanish. The position offers a pay rate of $18.00/hr.

Qualifications

• 1+ year of experience in similar roles or with customer experience.
• Demonstrates strong leadership potential.
• Ability to lift and push 50 lbs.

Responsibilities

• Plan duties and responsibilities for each shift.
• Verify compliance of procedures and protocols.
• Coach and lead a team with no supervision.
• Maintain a positive atmosphere of teamwork.

Skills

Team leadership

Customer service

Problem-solving

Bilingual (English & Spanish)

Education

High School Diploma or equivalent

Job description

Pollo Campero is seeking a Shift Manager in Lawrenceville, Georgia. This role is crucial for training and developing the crew while ensuring exceptional customer experiences. Responsibilities include planning shifts, leading teams, resolving operational issues, and maintaining high hygiene and safety standards. Candidates need a high school diploma, at least 1 year of relevant experience, and must be bilingual in English and Spanish. The position offers a pay rate of $18.00/hr.