Shift Lead — Growth & Training in Fast-Paced Food Service

Popeyes-01d9eb60; Lawrenceville (GA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Annual bonus

Shift meal

Uniform provided

Paid time off

Career growth

Job summary

Popeyes Louisiana Kitchen in Lawrenceville, GA is seeking a Shift Manager to oversee daily operations in the absence of the General Manager. You will lead the team, uphold food quality, and deliver friendly service to guests, driving performance and guest satisfaction.

The role offers opportunities for growth, hands-on training, and a benefits package including insurance, paid time off, and employee discounts. Shifts include opening, mid-day, and closing to keep the restaurant running smoothly.

Qualifications

• Previous experience in food service or customer service is a plus.
• Basic math skills are needed for handling cash transactions.

Responsibilities

• Fostering a positive environment to boost store morale.
• Leading by example and managing the team.
• Training new hires and ongoing staff development.
• Completing logs and paperwork.
• Providing prompt, friendly customer service and upselling when appropriate.
• Ensuring food quality and safe temperatures throughout the day.
• Monitoring equipment temperature and functionality.
• Handling returns, refunds and customer complaints.
• Preparing and packaging signature items according to recipes.
• Adhering to safety, handling and sanitation standards.

Skills

Leadership

Customer service

Training

Team collaboration

Attendance

Job description

Popeyes Louisiana Kitchen in Lawrenceville, GA is seeking a Shift Manager to oversee daily operations in the absence of the General Manager. You will lead the team, uphold food quality, and deliver friendly service to guests, driving performance and guest satisfaction.

The role offers opportunities for growth, hands-on training, and a benefits package including insurance, paid time off, and employee discounts. Shifts include opening, mid-day, and closing to keep the restaurant running smoothly.