Shift Lead: Store Operations & Customer Experience

Walgreens; Casper (WY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Casper, WY is hiring for a key holder/retail associate to open and close the store in the absence of management, manage cash handling, returns, and daily pricing while ensuring stockrooms and displays are ready for business. You will engage customers, resolve issues, and uphold Walgreens service standards.

The role emphasizes inventory accuracy, passing on best practices, and assisting with backdoor deliveries when management is not present.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash operations.
• Completes product returns, refunds, cash drops, and provides change.
• Maintains accurate inventory and pricing, and assists with displays and stockroom organization.
• Assists with vendor deliveries and backdoor security during non-management shifts.
• Greet customers, resolve issues, and deliver a distinctive Walgreens customer experience.

Skills

Leadership

Customer service

Education

High school diploma or equivalent

Job description

Walgreens in Casper, WY is hiring for a key holder/retail associate to open and close the store in the absence of management, manage cash handling, returns, and daily pricing while ensuring stockrooms and displays are ready for business. You will engage customers, resolve issues, and uphold Walgreens service standards.

The role emphasizes inventory accuracy, passing on best practices, and assisting with backdoor deliveries when management is not present.