Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Magnolia (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is hiring for a key holder-style role responsible for opening and closing the store when management is unavailable, handling cash, and ensuring the floor and stock room are ready for business.

You may also assist with vendor deliveries through the backdoor and support store operations. You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive, delightful experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is not present.
• Complete cash handling tasks: refunds, cash drops, and price verifications.
• Assist customers and provide a delightful customer experience.
• Coordinate with team on deliveries and backdoor access for vendors.

Skills

Customer service

Cash handling

Store operations

Team leadership

Job description

Walgreens Co. is hiring for a key holder-style role responsible for opening and closing the store when management is unavailable, handling cash, and ensuring the floor and stock room are ready for business.

You may also assist with vendor deliveries through the backdoor and support store operations. You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive, delightful experience.