Shift Lead — Retail Ops & Customer Delight

Walgreens; Miami (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Miami, FL is seeking a dedicated associate to open and close the store in the absence of management, handle cash, and ensure readiness for the business day. You will also manage back‑door access for deliveries and maintain accurate cash records.

You will engage customers, answer questions, and deliver a distinctive and delightful shopping experience, while coaching teammates in service excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers as needed.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Miami, FL is seeking a dedicated associate to open and close the store in the absence of management, handle cash, and ensure readiness for the business day. You will also manage back‑door access for deliveries and maintain accurate cash records.

You will engage customers, answer questions, and deliver a distinctive and delightful shopping experience, while coaching teammates in service excellence.