Shift Lead – Store Ops & Customer Experience

Walgreens; Florida; On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Florida is seeking a team member to open and close the store when management is not present, ensuring systems are started, cash handling is performed, and the floor and stock room are ready for the business day. You will assist with opening the back door for deliveries and manage register activity with accuracy and care.

Additionally, you will engage customers, resolve questions, and model Walgreens service standards to deliver a distinctive, delightful customer experience across

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Tools

Store systems knowledge

Store equipment

Job description

Walgreens in Florida is seeking a team member to open and close the store when management is not present, ensuring systems are started, cash handling is performed, and the floor and stock room are ready for the business day. You will assist with opening the back door for deliveries and manage register activity with accuracy and care.

Additionally, you will engage customers, resolve questions, and model Walgreens service standards to deliver a distinctive, delightful customer experience across