Shift Lead - Retail Operations & Customer Experience

Walgreens Co.; Norfolk (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Norfolk is seeking a responsible team member to open and close the store in the absence of management, handle cash operations, and ensure floor and stock room readiness. You will engage customers, assist with products and services, and model Walgreens service standards.

This on-site role emphasizes leadership experience, cash handling, and delivering a positive customer experience while maintaining compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, perform cash handling, and ensure readiness of floor and stock room.
• Complete product returns, refunds, cash drops, and provide change as requested.
• Engage customers to deliver a distinctive Walgreens customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. in Norfolk is seeking a responsible team member to open and close the store in the absence of management, handle cash operations, and ensure floor and stock room readiness. You will engage customers, assist with products and services, and model Walgreens service standards.

This on-site role emphasizes leadership experience, cash handling, and delivering a positive customer experience while maintaining compliance with store policies.