Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Simsbury (CT); Presencial; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

Walgreens Co. is seeking a team member to help open and close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are prepared for the day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a delightful shopping experience. The role emphasizes teamwork, accurate inventory, and proper adherence to local laws on regulated products, with opportunities to participate in displays, promotions, and basic store

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Completes product returns, refunds, and cash drops; provides change to registers as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and offers assistance with products and services.
• Resolves customer issues and communicates best practices to deliver top service.
• Maintains inventory accuracy, pricing, and displays; assists with vendor deliveries and backroom processes.
• Assists with bookstore tasks, including cleanliness, signage, and basic bookkeeping activities.

Conhecimentos

Leadership experience

Customer service

English proficiency

Descrição da oferta de emprego

Walgreens Co. is seeking a team member to help open and close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are prepared for the day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a delightful shopping experience. The role emphasizes teamwork, accurate inventory, and proper adherence to local laws on regulated products, with opportunities to participate in displays, promotions, and basic store