Shift Lead - Customer Experience & Store Operations

Walgreens; Jacksonville (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a dependable team member to open and close the store in the absence of management, handle cash, and ensure floor readiness. You will assist with deliveries, price changes, and basic bookkeeping while delivering a delightful customer experience.

The role emphasizes staffing, inventory accuracy, and providing proactive customer service in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control and pricing practices.

Responsibilities

• Open and close the store in the absence of management and handle cash and receipts.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain accurate register records, pricing, and stock levels; perform stockroom duties.
• Provide exceptional customer experiences and assist customers with products and services.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Store equipment knowledge

Job description

Walgreens is seeking a dependable team member to open and close the store in the absence of management, handle cash, and ensure floor readiness. You will assist with deliveries, price changes, and basic bookkeeping while delivering a delightful customer experience.

The role emphasizes staffing, inventory accuracy, and providing proactive customer service in a fast-paced retail environment.