Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Albuquerque (NM); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a team member to help open and close the store when management is not present, manage cash duties, and ensure floor and stock readiness for the business day.

You will engage customers, assist with products, and support inventory, pricing, and displays while maintaining store standards and compliance. This role emphasizes reliable operations and a friendly customer experience.

Qualifications

• 1 year of leadership or supervisory experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling required cash systems and deliveries.
• Complete product returns, void orders, process refunds, perform cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues to ensure a positive experience.
• Assist with inventory, pricing changes, displays, backroom organization and vendor deliveries.
• Maintain store cleanliness, proper signage, and compliance with policies and local regulations.

Skills

Leadership

English fluency

Job description

Walgreens Co. is seeking a team member to help open and close the store when management is not present, manage cash duties, and ensure floor and stock readiness for the business day.

You will engage customers, assist with products, and support inventory, pricing, and displays while maintaining store standards and compliance. This role emphasizes reliable operations and a friendly customer experience.