Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Nashville (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

Walgreens in Nashville is seeking a capable Team Member to open and close the store in the absence of management, perform cash handling, and prepare the floor and stock room for business hours. You will assist with deliveries, returns, refunds, and price verification to ensure a smooth start to each day.

You will engage customers, deliver a distinctive Walgreens experience, support inventory accuracy, pricing tasks, and basic merchandising under store policies.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Possession of a pharmacy license or PTCB certification preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Engages customers and delivers a distinctive Walgreens experience.
• Maintains accurate inventory and supports pricing and merchandising tasks.

Skills

Leadership

Customer service

English proficiency

Education

Pharmacy license / PTCB certification

Job description

Walgreens in Nashville is seeking a capable Team Member to open and close the store in the absence of management, perform cash handling, and prepare the floor and stock room for business hours. You will assist with deliveries, returns, refunds, and price verification to ensure a smooth start to each day.

You will engage customers, deliver a distinctive Walgreens experience, support inventory accuracy, pricing tasks, and basic merchandising under store policies.