Shift Lead: Open/Close, Cash & Customer Experience

Walgreens; Smyrna (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Smyrna, TN is seeking team members to open/close the store in the absence of management, handle cash, and deliver exceptional customer service. You will assist with inventory, pricing, displays, and vendor deliveries while ensuring compliance with policies. As a leader at Walgreens, you’ll engage customers, resolve issues, and model service best practices.

English fluency is required. This role focuses on daily store operations and creating a delightful shopping experience for

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required systems start-ups and cash handling.
• Complete product returns, refunds, cash drops to the safe, and provide change at registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services; resolve issues to ensure a positive experience.
• Maintain accurate inventory counts, pricing, displays, and cleanliness; assist with back‑door deliveries and vendor coordination.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Smyrna, TN is seeking team members to open/close the store in the absence of management, handle cash, and deliver exceptional customer service. You will assist with inventory, pricing, displays, and vendor deliveries while ensuring compliance with policies. As a leader at Walgreens, you’ll engage customers, resolve issues, and model service best practices.

English fluency is required. This role focuses on daily store operations and creating a delightful shopping experience for