Shift Lead: Elevate Store Operations & Customer Experience

Walgreens; Kalispell (MT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a store team member to open and close the store in management's absence, handle cash, and ensure stock readiness. You will assist customers, manage returns, and support backroom operations while maintaining accurate inventory and pricing.

The role emphasizes delivering an exceptional customer experience and teamwork across departments. Candidates should have a year of leadership or supervisory retail experience, be fluent in English, and follow company policies.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Arrest and conviction records may be considered.
• PTCB certification or pharmacy license as required by state.
• Equal Opportunity Employer statement.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues.
• Maintains inventory counts and prices; supports backroom and vendor deliveries.

Skills

Leadership experience

Customer service

Job description

Walgreens is seeking a store team member to open and close the store in management's absence, handle cash, and ensure stock readiness. You will assist customers, manage returns, and support backroom operations while maintaining accurate inventory and pricing.

The role emphasizes delivering an exceptional customer experience and teamwork across departments. Candidates should have a year of leadership or supervisory retail experience, be fluent in English, and follow company policies.