Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; American Canyon (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to support Customer Experience and Operations in a busy store. You will open and close the location when management is absent, manage cash handling, prepare the floor and stock room for daily business, and assist with backdoor access for deliveries.

You will also handle returns, refunds, voids, price changes, and ensure accurate signage. You will work to create a friendly, efficient shopping environment, coordinate with warehouse and vendors, and help maintain

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash, and ensures floor and stock room are ready for business.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience, and assists with vendor deliveries and pricing tasks.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to support Customer Experience and Operations in a busy store. You will open and close the location when management is absent, manage cash handling, prepare the floor and stock room for daily business, and assist with backdoor access for deliveries.

You will also handle returns, refunds, voids, price changes, and ensure accurate signage. You will work to create a friendly, efficient shopping environment, coordinate with warehouse and vendors, and help maintain