Shift Lead: Customer Experience & Store Ops

Walgreens; Clarksville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Clarksville, TN is seeking a reliable team member to open and close the store when management is unavailable, handling cash and ensuring all systems are up and ready for business. You will support customer service and help maintain accurate pricing, inventory, and storefront presentation.

The role focuses on delivering a distinctive customer experience, resolving issues, and collaborating with the team to keep operations smooth and compliant. English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Maintains accurate store systems and equipment knowledge to support operations.

Skills

Leadership experience

English fluency

Store systems knowledge

Tools

Store systems

Job description

Walgreens in Clarksville, TN is seeking a reliable team member to open and close the store when management is unavailable, handling cash and ensuring all systems are up and ready for business. You will support customer service and help maintain accurate pricing, inventory, and storefront presentation.

The role focuses on delivering a distinctive customer experience, resolving issues, and collaborating with the team to keep operations smooth and compliant. English fluency is required.